Property Damage Doesn’t Wait. Neither Do We.
Catalyst Restoration delivers fast, professional mitigation for water, fire, mold, sewage, smoke, biohazard cleanup, and emergency board-up/tarp-up services across the Tri-State region.
- 27Active jobs · across the region
- 47mAvg response · last 30 days
- 11Jobs this week · MD · PA · WV · VA
- StandbyStorm response · monitoring NWS
- 0NWS watches · pre-event monitor
Eyes on the sky.
NWS NEXRAD covers our entire MD · PA · WV · VA service region from Sterling, VA. When the weather breaks, we already know — and dispatch posture shifts the moment a watch goes active.
Full storm operations view
What happened to your property?
Pick the closest match. We'll show you what to do in the next 30 minutes and route you to the right Catalyst response.
- Water DamageBurst pipe, leak, flood, appliance failure
- Fire DamageAfter the fire is out — board-up, mitigation, restoration
- MoldVisible growth, musty smell, post-leak discovery
- SewageBackup, overflow, Category 3 contamination
- Storm DamageWind, hail, tree impact, lightning strike
- Emergency Board-UpBreak-in, vehicle impact, vandalism, secure the property
Talk to a Catalyst tech in 90 seconds.
Tell us what's happening — a real restoration tech calls you back fast. No menus. No pricing pitch. Just answers.
- Real Catalyst Restoration tech, not a call center.
- Free first-step guidance even if we don't dispatch.
- Insurance-savvy — we know what carriers will need.
- 24/7. Storm, nights, weekends — we answer.
Submitting consents to a one-time callback. Standard msg/data rates may apply.
The Catalyst standard.
Catalyst Restoration is a Hagerstown-based emergency restoration company built around four non-negotiables: speed, certification, carrier coordination, and ground coverage across the Tri-State.
- 24/7 dispatch
Crews on-call every day, every hour. Average on-site response under 90 minutes in our core service area.
- IICRC-aligned
Every job follows IICRC S500 / S520 / S540 standards. Documentation that holds up to any carrier audit.
- Direct-bill carriers
We coordinate with adjusters and bill the major carriers directly. You handle the deductible — we handle the rest.
- Tri-State coverage
Headquartered in Hagerstown, MD. Crews staged across MD · PA · WV · VA for fast response in any direction.
Drag the slider. Watch the cost climb.
Standing water removed, drying equipment placed. Materials saved.
Home Risk Audit
Score your home for water, mold, fire and storm risk in 3 minutes. Personalized prevention plan included.
Take the audit →Membership program
Priority dispatch, 60-min dispatch guarantee, free annual inspection. From $29/mo.
See plans →Property Managers & Realtors
Invite-only portal: portfolio view, one-click dispatch on behalf of tenants, adjuster liaison.
Apply for access →- IICRC-Aligned Protocols
- Direct Insurance Billing
- 24/7 Emergency Response
- Licensed & Insured
- Locally Owned
Storm Damage? We Can Help Today.
Roof tarp-up, board-up, water mitigation — dispatch available 24/7.
From signal to scheduled — in minutes.
Every Catalyst response runs the same playbook. You see the same status the dispatcher sees.
- 01Live
Emergency Signal Detected
Inbound call or web intake
- 02Live
Damage Type Identified
Scope classified by category & class
- 03Live
Response Team Ready
Crew dispatched to staging point
- 04Live
Claim Documentation Started
Photos · moisture · cause-of-loss
- 05Live
Inspection Scheduled
Customer confirmation sent
Calibrated for the loss you’re facing.
Every service has a dedicated team, equipment fleet, and documentation playbook tuned for that category of loss.
Water Damage
Stop the spread. Dry it right. Document everything.
Mold
Contain it. Remove it. Verify it’s gone.
Sewage
Category 3 cleanup, done by the book.
Fire
Stabilize the structure. Salvage what we can.
Smoke
Remove odor at the molecular level.
Biohazard
Compassionate, discreet, fully compliant.
Tarp-Up / Board-Up
Secure the property before secondary damage starts.
Storm
After the storm passes, we move in.
Structural Drying
Calibrated drying. Verified results.
Contents
Save what matters. Document everything.
Recent losses we've responded to.
Real losses, documented outcomes. Every project includes scope, response time, and a documentation snapshot.
Second-floor burst pipe, ceiling collapse below
Cat-2 water loss across two floors. On-site in 47 minutes. Dried to standard in 4 days. Direct billed.
Read case studyKitchen grease fire — soot through HVAC
Contained fire, system-wide soot. HEPA + hydroxyl deodorization. Contents pack-out completed in 48 hours.
Read case studyStorm-impact roof — emergency tarp at 2 a.m.
Tree-impact roof breach during overnight storm. Tarped within 90 minutes. Water mitigation handed off same morning.
Read case studyReal reviews from real customers
Verified Google reviews. We respond to every one.
Average rating
4.9
from 187+ reviews
- MW
Megan W.
Hagerstown, MD · Google
Catalyst showed up within an hour after our upstairs toilet flooded into the kitchen. They had the water out, fans running, and everything documented for State Farm by that evening. Couldn’t have been smoother.
Catalyst replied
Thanks Megan — glad we could get there fast. Reach out anytime if anything changes during reconstruction.
Apr 2026
- JR
Jeff R.
Frederick, MD · Google
After our kitchen fire I thought the whole house would smell like smoke forever. Catalyst’s hydroxyl treatment actually got the smell out. Insurance loved the documentation too.
Mar 2026
- LD
Lauren D.
Martinsburg, WV · Google
Discovered mold behind our basement drywall. Catalyst contained it properly, did the remediation, and brought in a third party to verify it was clean. Professional from start to finish.
Feb 2026
- TA
Tom A.
Chambersburg, PA · Google
A tree fell on our roof during the January storm. Catalyst had a tarp on it before 8am the next morning, then handled the water mitigation inside. They worked directly with USAA — I barely had to do anything.
Feb 2026
- PS
Priya S.
Winchester, VA · Google
I’m a property manager and Catalyst has handled a half dozen of our buildings now. Fast response, clean documentation, and they always communicate with the adjusters directly. My go-to.
Jan 2026
- CM
Carlos M.
Hagerstown, MD · Google
Sewage backup in our finished basement on a Sunday night. They were on-site within 90 minutes, in full PPE, and had it cleaned and decontaminated by Tuesday. Hope we never need them again, but if we do, no question who to call.
Jan 2026
We work with your carrier, not against the clock.
Documentation is the difference between a smooth claim and a denied one. Catalyst captures moisture readings, photographs, and scope from the first hour on site — and submits the packet your adjuster expects.
- Photo and scope documentation from day one.
- Daily moisture and drying logs uploaded to the file.
- Coordinated scope with adjusters and TPAs.
- Direct billing where carrier allows; transparent invoicing.
Upload a photo. Get an instant analysis.
Vision-enabled AI reads severity, urgency, scope, and cost in seconds.
Try the AI Loss AnalyzerFiling a claim?
We capture the documentation adjusters expect from day one.
See claim flowLocal crews near you.
Hagerstown · Frederick · Martinsburg · Chambersburg · Winchester.
Find your areaCrews staged across the Tri-State region.
- Hagerstown, MDWashington CountyWithin 1 hour
- Halfway, MDWashington CountyWithin 30 minutes
- Funkstown, MDWashington CountyWithin 1 hour
- Maugansville, MDWashington CountyWithin 1 hour
- Williamsport, MDWashington CountyWithin 1 hour
- Smithsburg, MDWashington CountyWithin 1 hour
- Boonsboro, MDWashington CountyWithin 1 hour
- Sharpsburg, MDWashington CountyWithin 1 hour
- Keedysville, MDWashington CountyWithin 1 hour
High-volume coverage across the I-70 + I-270 corridor.
- Frederick, MDFrederick CountyWithin 2 hours
- Walkersville, MDFrederick CountyWithin 2 hours
- Thurmont, MDFrederick CountyWithin 2 hours
- New Market, MDFrederick CountyWithin 2 hours
- Mount Airy, MDFrederick / Carroll CountyWithin 2 hours
- Urbana, MDFrederick CountyWithin 2 hours
- Damascus, MDMontgomery CountyWithin 2 hours
- Germantown, MDMontgomery CountyWithin 2–3 hours
- Gaithersburg, MDMontgomery CountyWithin 2–3 hours
- Rockville, MDMontgomery CountyWithin 2–3 hours
- Clarksburg, MDMontgomery CountyWithin 2–3 hours
- Poolesville, MDMontgomery CountyWithin 2–3 hours
Frequently asked questions
Catalyst Restoration responds across Maryland, Pennsylvania, West Virginia, and Virginia from our Hagerstown, MD base — including Frederick, Washington County, Martinsburg, Chambersburg, Waynesboro, and Winchester.
Yes. Catalyst Restoration documents every step of the loss and coordinates with your carrier and adjuster. Direct billing is available where carriers allow.
For emergencies Catalyst Restoration dispatches 24/7 and targets on-site arrival within 1–2 hours in our core service area.
Yes — Catalyst Restoration is fully licensed, insured, and aligned with IICRC restoration protocols.
Active Loss? We Dispatch 24/7.
Catalyst crews stage across MD, PA, WV, and VA — call now or request emergency response.