We document what your claim needs.
From the first hour of mitigation through final clearance, Catalyst captures the exact records your carrier and adjuster expect.
We work with your carrier, not against the clock.
Documentation is the difference between a smooth claim and a denied one. Catalyst captures moisture readings, photographs, and scope from the first hour on site — and submits the packet your adjuster expects.
- Photo and scope documentation from day one.
- Daily moisture and drying logs uploaded to the file.
- Coordinated scope with adjusters and TPAs.
- Direct billing where carrier allows; transparent invoicing.
Insurance Claim FAQ
Yes — where the carrier allows direct billing, we bill them directly. Otherwise we provide a clean, line-item invoice for your reimbursement.
We can begin emergency mitigation right away. Most policies cover reasonable mitigation steps to prevent further damage. We document everything so the claim is supported when filed.
We share scope, photos, moisture logs, and daily updates with your adjuster. We will join your inspection if requested.
Photos of pre-existing and post-loss conditions, moisture maps, psychrometric drying logs, scope of work, equipment logs, and final clearance readings.
We are not a public adjuster, but our documentation often makes the difference. We can supply records and on-record testimony if helpful.
Active Loss? We Dispatch 24/7.
Catalyst crews stage across MD, PA, WV, and VA — call now or request emergency response.